You have the right to know how every piece of information you share on Shuvowin is collected, where it is stored, and how it is kept secure. This Privacy Policy gives you a clear picture of all of that.
Welcome to Shuvowin. We believe you should have full control over your own data. This Privacy Policy explains how Shuvowin collects your personal information, why we collect it, and how securely it is stored.
This Privacy Policy applies to the Shuvowin website, mobile app, and all related services. By creating an account or using our services, you are deemed to have accepted this Privacy Policy.
This Privacy Policy is written in full to ensure users can understand it clearly. If any section is unclear, please reach out to our support team.
Shuvowin's Privacy Policy may be updated from time to time. You will be notified separately of any significant changes. We recommend checking this page regularly.
Shuvowin collects three types of data — information you provide directly, data collected automatically while you use the platform, and information received from third parties.
We never store your password, full card number, or full PIN. Payment information is processed directly through payment providers.
Shuvowin uses your data only for specific, legitimate purposes. We never sell your information to advertisers.
| Purpose | Type of Information | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, email address | Contractual Requirements |
| Identity Verification (KYC) | NID, Date of Birth | Legal Obligation |
| Payment Processing | Mobile Banking Number | Contractual Requirements |
| Fraud Detection | IP, Device & Transaction Logs | Legitimate Interest |
| Customer Service | Support Chat Information | Contractual Requirements |
| Promotional Communications | Email, Mobile | Your Consent |
| Legal Compliance | All Relevant Information | Legal Obligation |
Shuvowin follows the highest industry standards in technical security to protect your personal data. Our security measures are multi-layered and continuously upgraded.
No matter how strong the technical safeguards are, you also have a role to play — use a strong password and never share your login credentials with anyone.
Shuvowin uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Shuvowin does not retain your data longer than necessary. Different retention periods apply depending on the type of information:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligation |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Anti-Money Laundering Act |
| Support Chat Logs | 3 Years | Dispute Resolution |
| Session & Access Logs | 1 Year | Security Monitoring |
| Analytics Data | 2 Years | Service Improvement |
Once the retention period expires, data is securely deleted or anonymized.
Every Shuvowin user has the following rights over their own data. Contact our support team to exercise any of these rights.
You may request a full summary of all the data we hold about you.
You may request correction of any inaccurate or outdated information.
You may request the deletion of certain data where there is no legal obligation to retain it.
You may request that the use of your information be restricted under certain circumstances.
You may request a copy of your data in a machine-readable format.
You may object to marketing communications or specific data processing activities.
Upon receiving a rights request, Shuvowin typically responds within 30 business days. For complex cases, this may be extended to a maximum of 60 days.
Shuvowin strictly prohibits accounts for anyone under 18. We never knowingly collect or process data from minors.
If you believe a minor is using Shuvowin, please notify our support team immediately.
Shuvowin reserves the right to update this Privacy Policy, in part or in full, at any time. We commit to notifying you appropriately whenever significant changes are made.
We recommend checking this Privacy Policy page regularly for any updates.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team:
Your privacy is our top priority. Whatever the issue, we are here to support you.
Learn about our core data protection principles.
Every data transmission from your device to our servers is fully secured with 256-bit SSL. No one can intercept your information in transit.
Every account verification process ensures that only real individuals are using Shuvowin. This helps prevent fraud and identity theft.
Shuvowin never sells your personal data to third-party advertisers or data brokers. Your information is used solely to serve you.
Third-party cybersecurity experts regularly audit our systems and any vulnerabilities identified are promptly addressed.
From your account settings, you can easily opt out of marketing communications, update your information, or request data deletion.
Our real-time monitoring system instantly detects suspicious activity and keeps your account secure.
Your personal data is protected with the highest level of security at Shuvowin. Play with confidence, enjoy the experience, and win. Register today and claim your welcome bonus.